If you are unable to attend an Event because you experiencing COVID19 symptoms, you must inform us at least 24 hours prior to the Event. We would also still encourage the public and staff to wear a face mask when moving around the site with clear signage and with encouragement. Our theatre is equipped with air-conditioning which pumps in fresh air and ceiling fans will help circulate this while old air is pumped out to help stop the spread of airborne particles.Ĭustomers are encouraged to use the sanitising stations and wash hands regularly. Our staff and entertainers maybe wearing masks and other using risk mitigating measures to maximise your safety and theirs. Theatre customers who want to continue drinking after the show can now seat in the bar area, our tables are cleaned after each guest vacates a table, we will continue to have sanitiser on all tables and throughout the venue.Ĭustomers in the bar and theatre are NOT required to wear masks or other PPE but are welcome to if they wish. If you are displaying any of the nhs defined symptoms of covid-19 as defined in this link, you must not enter the work place but follow the nhs guidelines as follows in this link Ĭustomers can choose to wear a face covering when moving from bar area to theatre and using the pubs facilities, face covering can be removed when seated in theatre and bar area, this is a personal choice and you will not be questioned unless government guidelines changeĬustomers who have a ticket to our theatre shows will be greeted at the front by a host who will explain the procedures in place.īar customers may enter their details into Track and Trace but this is not mandatory. Smoke & MIrrors will no longer offer Covid Exchanges we suggest customers purchasing event insurance to cover any forms of loss, including Covid-19, weather, travel disruptions. As per our terms & condtions Smoke & Mirrors will not exchange any tickets or offer refunds for any issues relating to Covid-19 or any other form of travel disruption, we suggest customers refer to there insurance company for help regarding these matters.
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